Fn999 Privacy Policy — Your Data, Always Secure

1 What Information We Collect

We collect certain information to improve your experience on fn999 and to keep our services secure. This data is gathered in two ways — directly from you and automatically through your use of the site.

Information Collected Directly:

• Full Name (as it appears on your national ID)
• Email address and mobile number
• Date of birth and residential address
• Payment method details (bKash / Nagad / Rocket number)
• Copy of national ID or passport for identity verification
• Information provided when contacting support

Automatically Collected Information:

• IP address and device type
• Browser Type & Operating System
• Time spent on site and pages visited
• Cookies and local storage data
• Gaming activity and transaction history

2 How We Use Your Information

Fn999 uses the data collected under this privacy policy solely for its stated purposes. We never sell your information or share it with third parties without authorization.

Fn999 may send you promotional emails or SMS if you gave consent at registration. You can withdraw that consent at any time — click the "Unsubscribe" link in any email or contact our support team.

3 Who Your Information Is Shared With

Fn999 does not sell your personal information to third parties. However, limited data is shared with trusted partners where necessary to operate our services.

• Payment Provider: bKash, Nagad, Rocket — for processing transactions.
• Game providers: The minimum data required to operate games on our platform.
• Identity Verification Authority: To complete the KYC process.
• Law enforcement agencies: By court order, where required by legal obligation.
• Licensing Authority: For regulatory compliance.

All our partners operate under NDAs (Non-Disclosure Agreements) and data protection contracts. They may only use the data provided for the specified purpose.

4 Cookie Policy

Fn999 uses cookies and similar tracking technologies to improve your experience on the site. Cookies are small text files stored in your browser.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

5 Data Retention Period

Fn999 does not retain your data longer than necessary. The following retention policy generally applies:

• All data is retained for as long as the account remains active.
• Financial transaction records are kept for up to 5 years after account closure (legal obligation).
• KYC documents are retained for up to 5 years after account closure.
• Support conversations are retained for up to 2 years.
• Analytics data is automatically deleted after 1 year.

Once the designated retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify you.

6 Your Rights

Under fn999's privacy policy, you have several important rights. We respect these rights and make them easy to exercise.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under specific conditions.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain circumstances.
• Right to Portability: You can receive a copy of your data in a machine-readable format.
• Right to object: You may object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, email our support team. We aim to respond within 30 days. Please note that some data may not be deletable due to legal obligations.

7 Children's Privacy

Fn999 is an 18+ platform. We do not allow anyone under 18 to register, and we do not knowingly collect data from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If parents believe their child is using fn999, please contact our support team immediately.

8 Security Measures

Fn999 protects your data using industry-leading security technology. Our security infrastructure includes:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — for securing sensitive stored data.
• Two-Factor Authentication (2FA) — to secure your account.
• Firewall & DDoS Protection — to defend against cyberattacks.
• Regular security audits — conducted by independent third-party experts.
• 24/7 security monitoring — to detect suspicious activity.

That said, no method of transmission over the internet is 100% secure. You also need to take some precautions on your end — use a strong password, avoid logging in on public Wi-Fi, and contact support immediately if you notice anything suspicious.

9 Privacy Policy Changes

Fn999 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, a notification will be sent to your registered email address.

Continued use of the site after any changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

10 Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Chat button at the bottom-right corner of the platform (24/7)

We typically respond within 48 hours. For data-related requests, processing is completed within 30 days of identity verification.